1 reviews | Active since Feb 2019
Mango Airlines Delayed Flights
highly disappointed with Mango Airlines bungling and treatment of their passengers. Booked a flight to Cape Town on 13 February and my flight was scheduled to leave at 8:50AM and was an ideal flight for my business meeting at 12:00PM in Cape Town City.
We were boarded at 8:50AM which was supposed to be the departure time and then we sat in the runway until 9:30AM when we finally took off. No explanation. No apology. Needless to say i did not make the meeting on time and the contract i travelled for got awarded to another contractor.
I was booked to fly again from Cape Town on 15 February at 18:00PM to Durban. Upon check in i was told that my flight has been delayed and would only take off at 19:25PM. Again no explanation was issued and no apology. Imagine sitting in the airport from 17:00 until 19:25PM doing nothing because by then one cannot leave airport due to Friday traffic.
We boarded Durban flight at 19:25PM again the stipulated revised departure time and the plane only took off at 20:30 needless to say i arrived in Durban very late and had to pay a lot of money for taxi as the preaarranged transport had already been cancelled due to my no show.
This is very irresponsible of Mango Airlines as they issued no apologies or explanation on both occassions and i lost work and money in the process.
I will not recommend Mango Airlines to anyone.
