Mango Airlines Date Changes? Really?

Your customer care is shameful at the very least.

All I want to do is change my flight dates, and as suggested on your site, the only way to do so is to call your "guest care" number. Now PLEASE explain to me how am I supposed to change my flight dates if the only way to do so is by calling AND NO ONE EVER ANSWERS???. I have literally called your "guest care" number 10 times. Should be called the "we don't care" number. False advertising???

I've sent 2 emails now and all I got was automated responses. Now I am well aware that the COVID-19 virus has caused issues for all airlines, this is however no excuse for not responding AT ALL. Surely you would have put things in place to deal with all this? Surely.