Mango Airlines continue to frustrate and ignore what is due to me.. My third post!

After two months, I have now been advised by a senior person that I will be refunded my airfare as I qualify. This was communicated to me over a week ago. Still no refund. I have had contact with the following: Andile Dunga: Refund Officer Wallie Veldtsman: HOD Guest Services Chantel McLean: Senior Member Refund Division Scelo Mathibele: Senior Member Refund Division I have also written directly to their CEO Nico Bezuidenhout and copied him in on my many interactions with his company. It is disappointing that even Senior Management make little effort to address these issues. The above has left a very bad in my mouth and when I do start travelling again, from previously being my first choice of airline, they will now be my last.