Mango Airlines - Booking Agent Error - Terrible "Costomer Service"

<p>I booked a work flight over the phone with an agent who seemed completley out of it. I asked if he was Ok to take the booking and he said he was fine - the next day at check-in he had booked the flight for the wrong month! I had to then make an emergency booking.</p> <p> </p> <p>I then contacted "Customer Services" who said they would get back to me by the end of the day. They didn't.</p> <p> </p> <p>I called the next day and Spoke to Bontle about the refund - which she assured me would happen as well as flight changes I wanted to make - but she put me off by saying that we'd do both at the same time when she called me back. Which she didn't, again.</p> <p> </p> <p>For over a month I've repeatedly called, been put on hold, transfered, been told Bontle would call me back - but again nothing. </p> <p> </p> <p>I've spent hours and hours on the phone trying to sort this out - completly disgusting service!</p>