Mango Airlines bad service

We had short notice of dates changing prior to the flight. Two days before we tried to change the flight to another suitable date via the app and kept saying "oops, something went wrong", yes indeed something went wrong - how convenient. The app was offline, the systems were offline and nobody answered the phones.

Email threads forwarded to the help desk and the only reply was that *** is temporarily unavailable. The ticket was forfeited and how to proceed without any correspondence is a nightmare.

Tip for the future, choose the option to be able to change the flight for an additional cost as you might never know in these uncertain times.