MANGO AIRLINES ARE TRASH ... Thus far !

Hi,

Just had one of the most annoying and inconveniencing days ever.

Booked a Mango flight, got tone the check-in counter amd was told that the flight was overbooked. The initial lady and gentleman that assisted me were helpful and tried filling in the blanks as far possible.

The process soon dragged and I was only attended to at 13h30, after initial contact of 10h50. They got back to me saying that they're able to get onto a flight to Cape Town and drive me out to George (a good 5 hour trip).

1) I've missed my appointment in George. 2) I'll be spending R2000 on transport from George to Plettenberg Bay (1 Cancelled trip I need to pay for and another one I'll end up taking). 3) Parking at the O.R. Tambo airport 4) My time wasted (R1400 for the day)

And I'm still expected to pay for excess luggage ???

Please can you get back to me ASAP, before my boarding time tomorrow and we can run through how we will sort out my unplanned expenses.

I'd hate to use any other plat forms to escalate this matter.

Hopefully we can get to some level ground before 10am tomorrow morning (01/02/2019)

Best Regards, Bradley