MANGO AIRLINES AND ZANZIBAR

Booked on Mango Airlines to fly to Zanzibar in two weeks’ time. Despite numerous queries made with Mango, the only answer you get is no answer at all, just saying they are waiting on a decision to be made, this week, two weeks in a row now, not taking into account their customers who either have to book on an alternative airline or cancel their Holiday. And being told that if you cannot use your ticket, you will get a voucher, for a flight that may or may not fly to Zanzibar again. No refunds offered to assist customer to make alternative arrangements and book with a different airline until they make up their mind. Poor customer service, not even attempting to accommodate their current customers to ensure that they make use of their services again.