Mango Airline that never responds or cares about their clients

Hi There, I have never found an Airline in my life that just refuses to respond to emails. The service I received was so bad and to top it off they damaged my bags, then they dont even have the decency to respond to my complaints, I am waiting for a reply for over a month now. I flew at the end of August and returned in September but no one cares to respond to the complaints. I have also tried to reach them via social media and they dont care. I would like to advise others that want to fly Mango to reconsider. rather use an airline that cares and will take their clients seriously. Its sad that with Covid19, all companies are going through a hard time but I guess Mango doesnt mind losing clients.