1 reviews | Active since Sept 2015
Mango Airline Rip of Pensioner
Dear Hello Peter
My mom is a pensioner and can hardly walk. She has been booked on the 8:30pm flight from Johannesburg to Cape Town last night 16/09/2019. She missed her flight by 5 minutes because of transport issues. We have requested Mango Airlines to book her on the flight this morning and they wanted her to pay R900.00 extra , which is more than the original price for the actual ticket. My mother Miss Velinda Joubert is a pensioner and needs wheelchair assistance to and from the aircraft. How is it possible that Mango Airlines can charge a pensioner this much for missing a flight and refuse to refund her tickets money.
Please assist her I am in Cape Town and I am unable to do anything, and she needs to come home. Mango Airlines can not do this to our elderly people it is a rip of what happened to compassion.
Her Flight details was : srnwnl / Velinda Joubert 64 year old pensioner.
We have not had any feedback from Mango with regards to a refund on my mothers ticket nor a next flight back to Cape Town. Please Hello Peter my mom needs to get home is she cannot pay R900.00 with the ticket she already has. This R900.00 is more than what the ticket is worth. My mother is a pensioner how else is she suppose to get home. Her contact details ***, Mango needs to resolve this today my mother has hospital appointments that she needs to be at.
Her Flight Reference: srnwnl was booked for Monday the 16/09/2019 which she has missed and needed to reschedule her flight but not at a extra cost of R900.00.
Please HELP!!!!!!
We have not had any feedback from Mango with regards to a refund on my mothers ticket nor a next flight back to Cape Town. Please Hello Peter my mom needs to get home is she cannot pay R900.00 with the ticket she already has. This R900.00 is more than what the ticket is worth. My mother is a pensioner how else is she suppose to get home. Her contact details ***, Mango needs to resolve this today my mother has hospital appointments that she needs to be at.
Her Flight Reference: srnwnl was booked for Monday the 16/09/2019 which she has missed and needed to reschedule her flight but not at a extra cost of R900.00.
Please HELP!!!!!!