Mango airline does not bear fruit

<p>I was shocked by the lack of customer care that was shown to my family and I at King Shaka International Airport when Mango airlines refused to let my brother check in and board 30mins before his flight departure. The staff on duty refused to help in any way, instead they tried to sell me another ticket for a flight leaving 5mins after the one I had booked but landing at OR Thambo instead of Lanseria. My brother needed to write an exam at 8am which made the situation an emergency. We then turned to Kulula who called their pilot, bought a ticket, checked him in and boarded in 5mins. Mango refuses to refund or move the ticket to a later date. This is unacceptable and I'm highly disappointed with the treatment I was given. I will never fly mango again and will tell everyone I know that mango airlines only care about money and not transporting their passengers. </p>