PP
Petru P

1 reviews | Active since Sept 2012

15 Aug 2015, 22:24

MANGO-AIR IGNORES PLEAS FOR REFUND

25/05 I BOOKED AND PAID ONLINE FOR FLIGHT TO DURBAN - I RECEIVED CONFIRMATION FROM MY BANK BUT NOT FROM MANGO - AT AIRPORT IM TOLD THAT THERE IS NO BOOKING AND PAYMENT WILL BE REVERSED SO I PAID AGAIN - CASH.<br> 31/05 I SENT EMAIL AS STILL NO REFUND WHICH WAS ACKNOWLEDGED BY MANGO'S SUPPORT TEAM<br> 01/06 RYDE JONES SENT MESSAGE TO THEIR REFUNDS DEPT TO ADVISE ME ON REFUND<br> 04/06 SIFISO MHLAMBI SENT MESSAGE TO REFUNDS TO ASSIST ME<br> 04/06 I RECEIVED MESSAGE FROM CHANTEL MCLEAN AT REFUNDS TO SEND CLIENTS BANKSTATEMENT AS PROOF OF PAYMENT AND ID, WHICH I DID ON 25/05 ALREADY - NO REPLY<br> 06/06 I EXPLAINED THAT MYSELF IS THE CLIENT AND INCLUDED PROOF OF PAYMENT - NO REPLY<br> 16/06 I RESENT MY REPLY AND AWAIT RESPONSE - NO REPLY<br> 22/06 I RESENT MY REPLY AGAIN AND AWAIT RESPONSE - NO REPLY<br> 26/06 I SENT ALL CORR RE THIS TO THE SUPPORT TEAM - NO REPLY<br> 03/07 I SENT ALL CORR RE THIS TO RYDE JONES AT SUPPORT TEAM - NO REPLY<br> 22/07 I SENT ALL CORR RE THIS TO CHANTEL MCLEAN AND SAID I WILL POST THIS ON<br> HALLO PETER IF NO RESPONSE - NO REPLY<br> 15/08 CAN YOU BELIEVE THAT I STILL GET NO RESPONSE??!!!

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