Lack of Response

A complaint was logged on Facebook. The person requested that i send a mail to [Email Removed] and explain what happen. After waisting my time wrting 2 reports, 2 weeks later no feedback is provided. Another mail was sent and still no feedback. It is evidend that they too will end up like 1 Time airlines.<br> <br> Is it the customers fault that their flights are delayed? When you call the call centre to check pricing of perhaps getting on a earlier flight, they inform you eith false information. They promised a free flight change and said we need to get to the airport ASAP. Like stupid people we left Middelburg and rushed to the airport to get on the flight. When we arrive we are told a different story. So now we either need to wait 9 hours for the flight of pay the amount for the flight difference. After a lengthy argument, we had no choice but to pay only to hear that the price has now increased! Shocking how people rely on them given the pathetic service you receive!