SN
Sonto N

1 reviews | Active since Sept 2014

21 Sept 2016, 17:17

Lack of feedback

<p>Good day,</p> <p> </p> <p>I have been complaining on the Mango Facebook page and sent a lengthy e mail, the initial platform request ed my number on the 8/08 however till this day nothing.</p> <p> </p> <p>I was struggling to use my credit card whilst booking for my flight from Durban to Cape Town for the 7/08, I eventually chose Shoprite method to secure the ticket at that price however when I tried paying for it it didn't permit me so suspect it had expired , my card also refused because an FNB platform appeared and I use Nedbank when I tried re booking said had an existing trip.I waited for the ffg day because I had no choice and ended up R500 more!.I have flown with Mango both on business and personal but never had I experience such and worse no one investigate d to take measures to prevent this happening again in future.</p>

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