Kicked off flight for using the lavatory and refused a refund

Expressing my pure disgust of Mango flight attendants and customer service!!!

I purchased a flight for 8 September 2017. After almost a 2 hour delay I asked to use the lavatory upon boarding the aircraft, shortly after which I was falsely accused by the flight attendants and then kicked off the flight.

I immediately laid a complaint the same night and have since spoken to a Team lead - Shabnam Dhansey and Manager - Cecil Hutchings. I was offered 40% of my flight in the form of a voucher and further justification as to the way I was illtreated by their staff. Why would you assume that I will ever fly with you again!

It’s almost a month since my complaint. My ticket was R 937.84! I want a full refund!!