Just got conned

I just stood in a queue for over half an hour, only to be told got by Mango (with 2 other people in front of me and I don't know how many after me) that I arrived late for my flight. I understand that their policy is 40 minutes before a flight, but the few minutes that I spent walking around to find the check-in are the reason I went to the assistant, named Nokwanda Makhoba, who confirmed that I was in the right queue. when I eventually reached the front of the queue, there were already 2 people in a frenzy about being told that they were late, so I knew there was a problem. When I joined them in complaining, the supervisor- Nomhle Nkosi- quite blatantly told us she does not care and that we should go to the service desk. I met another person at the desk- Nosipho Khatywa- who literally told me she does not care and that she only deals with money, so I must either pay an extra R662,72 for a later filght or take my plight somewhere else.<br> <br> i missed check-in by less than 10 mins. I was early for my flight by 30 mins and Nokwanda Makhoba directed me to the wrong queue- which is also to blame for being so inefficiently long. Mango must at least take some blame and refund me R662,72.