JS
Jason S

1 reviews | Active since Oct 2014

10 Dec 2015, 15:42

Item ****** from Luggage!

Upon landing off of flight JE152 I rushed to carousel 1 at around 14:50 straight after landing. There was a delay with the bags but when they finally arrived I noticed my bag had been open. In panick I frantically searched the open compartment to discover my 100ml VERSACE EROS cologne had been ******. In utter dismay I reported the incident to Mango Baggage staff at the airport only to be told I'd only be reimbursed R150. I'm very displeased at this behaviour and urgently request that mango airline compensate me urgently. This is theft and and I have since reported the matter to the South African police service.<br> This also begs the credibility of airport staff and security particularly baggage handling at South African Airports Company.

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