Inefficient check in service and NO customer help

I arrived at O R Tambo airport to check in for a flight to visit family in Durban over the long weekend.<br> <br> * I entered the check in queue well before the check in closing of 40 mins. There were no properly demarcated signs indicating correct destination queues so 1 central queue.<br> * The line was long and took some time to reach the front, after which the counter person told me to join another queue for my destination.<br> * Upon going to the other queue (now 1 to 2 mins after check in gates apparently closed.<br> * I (along with 11 other passengers) was told there was a 'verbal call' for passengers made. (This is ridiculous and VERY unprofessional --> The airport is so noisy and there are SO MANY screen monitors which were not even used to indicate destination queues.<br> * They refused to give us a boarding pass and sent us to guest services whom did absolutely nothing to help but reiterate the 'incompetence' we experienced in the check in queue. They went away for 10min and 'wasted time in my opinion'.<br> * THEN we were told to take a standby at 4am the next morning but did not guarantee us the flight.<br> <br> Absolutely ridiculous service and no sense of customer loyalty.