1 reviews | Active since May 2016

22 Jun 2016, 20:01

Incompetence and total carelessness

<p>I had a staff member flown down to PE this morning for work to be done in Fort Beaufort. You lost the stock and promised to have it delivered on the 13:45 flight. This didn't happen and it was only sent o. The 4pm flight. It was promised to be delivered by 9pm.</p> <p>My people are supposed to come back in the morning at 6am. Mango WILL pay for flight for all 3 to return to PE as well as Vehicle rental and accommodation at a later date for them to finish the work. A civil claim and ******** case has been opened for mallicious damage to property, loss of income, the stock is also un unusable.</p> <p>Your call centre never called back and didn't bother to resolve the matter. This is inexcusable and you were made very aware of the repurcutions of your incompetence.</p>

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Replies (1)
's update23 Jun 2016, 13:14
Reviewer Update

Still no luck, my guy is stuck in PE because he obviously didn't make his flight and Mango is not giving ANY reasonable effort to have him back to Jnb today.