Horrible experience

On Sunday the 22nd November 2020 I was to fly with the airline from Cape Town to Johannesburg evening. Firstly I received a text message days prior the day saying our departure has shifted to 19H20 and boarding is18H50 of which the text was fair enough to inform us about the time change. Little did we know actually this would not be the case. Literally we watched the aircraft arrive (late) and people disembarked and suddenly at 19H23 came the cabin crew and hostesses rolling like nothing is wrong while we passengers have been standing in line for over 45mins waiting to board the aircraft. During this period no one from the airline is informing us what is what regarding the delay. On top of that now on the aircraft there was a unruly passenger sitting behind me who eventually fell asleep... Everything was just not right even when we got to the airport even the luggage took for ever we waited a good 10 minutes not knowing what's happening cause some bags where loaded then nothing. It's was just a horrible journey with Mango airlines.