********** service from Mango airlines

My dad in law was booked on Mango airline flight JE267 on 12Oct2015. Flight was supposed to depart from OR Tambo at 17.35pm...got there was told flight delayed..no explanation available from anyone at Mango...we waited and finally told to board, just to find out dad was send to the wrong gate...and plane was further delayed to only leave at 19.40pm...time came and boarded again, this time passengers was told to get off the plane and get onto another plane...my dad was waiting to board from 17.35PM and only got onto a plane before 21h30pm last night...he only arrive in KZN at 23.00pm....a flight from Jhb to KZN is 45min but this was the longest KZN flight ever - no one at Mango could explain what the reason was for the mess up at on their flights and we had to just wait until you could finally get on and stay on a plane last night.<br> This is absolutely unacceptable not to mention the inconvenience experienced by my dad and other passengers.....We asked the staff of Mago airlines why this is happening and NOT ONE could explain.<br> we always make use of Mango but can assure you this will be the last ever. The service was ********** and unacceptable...Mango must pay for the inconvenience