Health and Safety incident

I am contacting you with regards to a major incident that occurred on after your flight.<br> On 22nd November, my wife and I landed at OR Tambo International at 21:15 through your Mango carrier on flight JE288. Whilst disembarking, we had to use the \un-lit"metal stair case to get from the aeroplane to the parked bus.<br> <br> My wife"