Furious and Frustrated Mango Ex-Traveller!

It has been over 3 months that Mango promised to reimburse my luggage that was damaged by their airline. I called Mango more than 5 times, trying to follow up with them but due to my lack of importance, they seem too relaxed and not interested. This is truly uncalled for. As a customer and a devoted traveler, I’m really disappointed with the service that Mango has given me. The only lousy thing they gave me was a slip and the “promise to purchase” a new travel bag for me.. no communication has been done since. This was in March 2021, it’s now almost the end of July 2021. Mango, do better!! You can’t treat your customers like lousy pieces of ****!!!