Five days and booking not confirmed

I paid the balance of my ticket cost on Friday 6th for a flight on Friday 13th via Mango's online payment platform. The money was taken off my account but the site bombed out before the payment was confirmed. After 45 minutes on the phone to the call centre, 3 dropped calls, 4 operators later and a proof of payment sent to Yondela Magazi I was told that IT department would sort it out and send confirmation.<br> <br> Four more operators, another proof of payment sent to Roxanne Barrath and another 40 minutes of my life on the phone, I still do not have confirmation - it is 5 days later. Nolita says Yondela did not post receipt of payment to the booking. She tells me I may not pay again, I cannot rebook the flight - I can do nothing but wait for Mango to fix this mess. <br> <br> I have very little hope, my 95 year old father is waiting for his arrival on Friday to facilitate his move to an old age home. In this time of stress I do not need this level of incompetence and faulty websites in my life. It is impossible to speak to a team leader - I am given a number which just sends me maddeningly back to this infuriating call centre roundabout. I am ready to scream BUT I ASK \to whom?????"<br> <br> """