Extremely BAD BAD service "MANGO AIRLINE"

Extremely BAD BAD service I received from the staff. I was from Cape town to Jhb when inside the plane I asked Lutherine to assist me with a pillow if they had or a sit where I can sit as I was having very bad back pains but he ignored me. The guy come back with a lady asking me what do I want to order I then said I don't wanna order anything they left without giving a change to tell them what my issue is. When the lady did her rounds again I called her just to ask her again but when she got to my sit she didn't even listen to me as well all is said is BUT THE GUY ASKED U IF U WANT TO ORDER AND U SAID NO NOW U CALLING ME AGAIN....when I tried telling her that she's is also doing what the guy did and that is not listening to me first then answer but all she says is that why I'm I bitting her HEAD OFF, I didn't know that talking to a person trying to explain yr problem is bitting their head off AND she went on and say why am I aguing do I want to order or not? She's still assuming I want food and all I wanted was help with my back pain if they had anything to help with. They treated me like I was nothing. She looked at me like im .wasting her time I must just order or shut Up. I will never never make mango my first choice of airline. If this is how they treat other people I'm sorry . I will never forget that ladies Face never. I was humiliated in front of my colleagues ????