JF
JANICE F
1 reviews | Active since Oct 2015
14 Oct 2015, 19:46
EMPTY PROMISES AND NO RESPONSE
I BOARDED A FLIGHT, ON 11/10/2015, FROM CAPE TOWN TO PORT ELIZABETH, THE FLIGHT WAS DELAYED AS WE HAD TO TURN AROUND DUE TO A TECHNICAL PROBLEM. MANGO APOLOGISED BY OFFERING A VOUCHER FOR THE INCONVENIENCE, I PHONED THE CONTACT NUMBER, ON 12/10/2015, WHERE I WAS TOLD THAT THE VOUCHER WILL BE E-MAILED TO ME, I'M STILL TO RECEIVE THIS VOUCHER. <br> I INFORMED MANGO THAT SOME OF MY THINGS WERE ****** ON THIS FLIGHT, 2 DAYS LATER AND I AM STILL WAITING FOR SOMEONE TO GET BACK TO ME.<br> IF THIS IS HOW MANGO SHOWS ITS CUSTOMERS HOW IMPORTANT WE THEY TO THEM, I AM GLAD I DECIDED TO NEVER SUPPORT THEM AGAIN.
Helpful (0)
Replies (0)0
Replies (0)