1 reviews | Active since Nov 2014
****ED OFF
<p>i booked a flight from jhb to durban on the 02/01/2016 there was a problem with the barcode on the ticket so I waited about 10-12 minutes for the lady trying to scan the ticket she then called a guy to manually enter the ticket number . I then walked to board the plane and then they told me it is too late . I then went to mango office and they refused to help me I waited an hour for the manager named nomhle who refused to come out of her office to help us instead they gave us the number of the manager to phone her and complain . I missed my flight and wasted money because of the scanner or mangos stupid tickets that cannot scan if I am not refunded I will approach the media about this as it was no fault on my side as I went to board the plane at 4:55 and then missed it because of this issue the taking off time for the flight was 17:35</p>
