Drunken, disruptive behaviour encouraged by your staff!
<p>Unfortunately I am writing to complain about our experience on the above flight – it was possible the worst flight myself and my fellow travellers have experienced. Although not 100% the fault of Mango the fact that your stewardesses did not make any attempt to control the situation and actively encouraged it means the blame does lie at your door.</p> <p> </p> <p>To explain -</p> <p>The flight was at 7am, everyone had been up since 4am to catch the flight and just wanted to sleep and relax. Unfortunately this was not the case as there was a group (probably 10-15) of disgusting, drunken, loud, obnoxious idiots. Their behaviour was appalling - they language was disgusting. They were swearing profusely starting with F**K and degenerating down to C***. This was a family flight with plenty of children subjected to this They were ordering triple vodkas which your air hostesses were continually supplying despite their drunken/lewd behaviour- singing loudly, being abusive and generally inflicting distress on everyone else on the flight. When the lady in front of me asked them politely to quieten down they started to berate her and again used unacceptable language, when we tried to back her up they turned on us. The air hostesses were encouraging them and flirting with them and obviously thought this was great fun. At one point the air hostess announced overt he tannoy to the whole flight it was one of their birthdays and we should all wish them a happy birthday. Later in the flight they allowed one of the drunken men to take over the tannoy himself so he could deliver his own message and shout and slur to us – surely this is not allowed???</p> <p> </p> <p>Having a fun and a bit of exuberance to start your holiday is one thing – to be allowed to disrupt the peace of the entire plane is unacceptable. Your staff should not have continued to serve alcohol and they should have been the ones trying to keep them under control – not leaving it to the other passengers and then not supporting them.</p> <p> </p> <p>This was not a pleasant start to our honeymoon and definitely not the kind of flight I would like to repeat. I do usually fly with Kulula and this would definitely make me think twice before booking a Mango flight again.</p> <p> </p>