Dried Mango or Dying Mango

Mango shifted my ORT to Cape Town flight via sms 48 hours before the and again less than 24 hours before the flight. We live near the Kruger Park, not in Kempton Park so these changes make arriving at ORT in time really tough. I booked a flight from Eastgate to ORT to make it happen ... the second change meant the Hoedspruit flight would land after the ORT - CT flight had departed .. Hours on the phone and no joy so I booked a flight Eastgate to Cape Town direct ... very expensive I might add. I have been battling Mango since then to get my money back ... this morning I received an email that says: "However please be advised that Mango is a non-refundable, no cancellation airline, cancellation of a ticket will result in you forfeiting the revenue paid for the ticket, and we only offer a refund to guests over the age of 65 years." I called in and after another lengthy wait got them to agree to refund the ORT - CT ticket ... they are very shy about the lost flight from Eastgate to ORT though. We cannot be put in this situation where airlines make changes at our cost with no consequences for themselves???? As someone involved in Aviation I have since 3 January been actively discouraging anyone from flying Mango ....