DO NOT FLY MANGO! Refunds due to Covid is non existent!

Do not EVER consider to fly with Mango! We booked flights with them in March for a sports tour for my child, but because of Covid-19, the tour was cancelled. They gave us vouchers for the flights, but after numerous e-mails to a team leader Akhona Nkwezi and then the manager Wallie Veldtsman, explaining that we are not regular flyers and that the vouchers meant nothing to me and I would like a full refund as it was due to a worldwide pandemic and I am not going to use the vouchers, he said they can only refund me 50% of the amount! Other airlines gave a full refund, even the AirBNB house gave us a 100% refund! I really feel it’s unfair that I should be penalised for this!