1 reviews | Active since Feb 2012
DO NOT FLY MANGO! MANGO take NO responsibility for breaking into your baggage and damaging your suitcase.
On a recent trip Mango and their agents brock the lock off my suitcase and in so doing damaged the zip. They also damaged a security strap that I had put on to prevent them getting through the zip with a ball point pen. After NO reponse for several days I had to tke to social media to get some action. Then after 12 days they finally respond with their standard "disclaimer"mail in which thet state that "... we do not repair damage to zips, locks, wheels and handles or minor scuff marks..." This exclusion is so wide that they are not liable for ANY damage to your luggage. I now have an expensive suitcase that can not be locked! Can you imagine the fun their ****** will have with an unlocked suitcase if a locked, security strapped suitcase does not stop them? Basically I WILL NEVER USE MANGO AGAIN.
