1 reviews | Active since Jun 2020
Disgraceful ******,******s Capitalists -Horrible Mango Airlines
I took time away for my birthday and it was ruined since my departure from Johannesburg on Flight JE275 for the 22APR2021 scheduled to depart 21H25.Only left at midnight due to delays.Upon arrival in Durban we were left stranded with a 9 yr old at a dark airport struggling with finding a taxi. By the Grace of God we found one and reached our residence by 2am.Already I felt disappointed. This was not safe and jeopardised our lives with no valid excuse, apology or contingency from the said airline.
To make matters worse the departure scheduled flight this was the message obtained -Mango apologizes for a delay on flight JE282.The estimated time of departure is 19:45. Check-in counters will close at 19:05. Annoyance on a next level. Then things got worse - Dear Guest
It is with regret that we inform that todays flights, 28 April 2021, have been cancelled.
We continue to engage with the relevant stakeholders and respective communication will follow as soon as more information is available
We apologise for the inconveniences caused.
Regards, Mango Team ***
Was a message received minutes later.Which blew my top completely.
Then I took the liberty of using credit to book another flight with the darlings FlySAfair and this is what I received from Mango again - Dear Valued Mango Guest After extensive negotiations, we are pleased to advise that your flight JE282 on the 28 April 2021 has been re-instated and is now operating as JE9282 at 22H20.
Check in will open at 20H00 and closes at 21H40. Kind regards Mango Team
Bunch of ******* ****** if u ask me.No apology.No calls of safely no backup plan just plain ******* who is now using our money to pay back their debt.I hate this place and will ******* it until they officially close down.I pray they close down.They have ruined many lives unapologetically so. I was stranded as a female with my daughter of 9 years placing our lives at risk and they simply didn’t care.
