1 reviews | Active since Mar 2015
DELAYED YET ANOTHER TIME
Firstly let me start by saying Mango's slogan states MOST ON TIME AIRLINE. Let me just say it's a joke. After a delightful weekend in the coast I rush of to kind Shaka airport for my 17 45 flight on the 2nd of May and only to be an hour and a half early for my flight , I get told by the lady at check in that the flight is delayed by an hour . Now we all are human and I understand these things happen BUT for gods sake why ask passengers for their cellphone numbers when booking a ticket when we can't even get an sms to state that the flight is delayed so that amongst others we all don't have to come an hour early just to sit for another hour . Can you guys not see how pathetic of a service you Offer us by not communicating with us as passengers . Is it something so hard or expensive to do. And your guest services are worst than delayed because they didn't even know he flight was delayed . You guys are a serious bunch of armatures and maybe should start learning from BA and other international airlines .
