MF
Michael F

1 reviews | Active since Jul 2012

31 Mar 2015, 09:53

Delayed.. and again... and again... and again!!

I was supposed to fly back to CPT yesterday evening on JE161 at 18:30.<br> <br> First message from Mango - apologies flight delayed till 22h40<br> Second message from Mango - flight delayed till 19:45<br> Third message from Mango - flight delayed till 20:41<br> <br> So I was on time because I cannot trust these messages - therefore I was at the airport at 16:30.<br> <br> Checked in and all went well, very friendly service from the agent.<br> <br> Went through security to my boarding gates C2, FLIGHT DELAYED TILL 21H00!!!!<br> <br> So then what does Mango do? They change the Boarding gates, not once, but twice WITHOUT any notice!<br> <br> So Boarding time is at 20h30...? NO! we started boarding at 21:20!! Flight eventually took off at 21:40.<br> <br> Now I understand the reason for the delay, but it is NOT the Captains responsibility to tell me, it is the responsibility of the check in agent or the call centre. The person picking me up waited from 20:00 at the airport!!!<br> <br> TO HELL WITH THIS I WILL NEVER TRAVEL WITH THE MOST \on-time airline EVER"<br> <br> This was absolutely DISGUSTING!~<br> <br> Regards <br> Mike"""

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