Dear mango airline you are a bunch of ***********.

I booked the flight online from Durban king Shaka to O.R Tambo JHB to travel with my family on the 14th September 2020,mango deduct double payment for 1trip,I phoned them they request a proof of payments aswell as bank statements i did sent them all the documents they need. But since they promised to refund my money no one respond to my emails anymore I talk to Wandile Mathebula,Nthabeleng letoporo and chezline Lamont both of them request the documents from me I emailed all of them those documents. When I called them back for feedback they don't answer my calls,when I send emails they don't respond what kind of company is it were all the team are so ********. I've tried several times to calll them I hold for more than 30minutes no answer.

You service its very poor I will never ever refer or recommend anyone to use mango.they are unprofessional.

Since you mentioned that the refund department are working from home the can't be reached through phone,I sent emails no response aswel so please advise how do I get my money back.