1 reviews | Active since Jul 2016
DAYLIGHT ROBERRY
<p>I bought a ticket yesterday for 04th July 2016 and the confirmation came as 05th July 2016</p> <p>When I got confirmation i realised that the date was incorrect, I phoned the office immediately seeking for assistance however I was told by Enoch that I won’t be able to change the booking.</p> <p>I have to phone in today as IT was not working on Sunday as he could not be able to assist me. I phone in back the lady that assisted me the second time around was so pathetic with the service that she was providing.</p> <p>I don’t think such people deserve to work with people as she was keep on telling that if I cancel the booking I won’t get a refund and if I did a mistake myself I will still loose MY money.</p> <p> </p> <p>This is “disturbing” as I’m a regular customer for Mango, this morning I came with Mango airline at 9:00am while MY money is still with the airline. MY REF:NSZLYZ I DEMAND ASSISTANCE ASAP AS IM GOING BACK TO DURBAN ON SATURDAY!!!!!!!!!!!!! </p> <p> </p> <p> </p>
