Damaged & ******

I want to start of by saying thank you so much for a great flying experience with Flymango. On Friday 12 June 2015 I experienced my first ever flight and I really enjoyed it.<br> <br> Unfortunately my weekend didn't end well. After the flight when I waited for my bag to come on the conveyor belt, I noticed that my bag, which I had closed with a lock, was broken open. At first I thought that my zip was worn but as I came home and packed out, I noticed that force was used to break the lock and my camera was ****** out of my bag. <br> <br> I was very upset as I have been saving through high school to buy that camera. It was about R1500 and a Canon model. <br> <br> I chose Mango as my first choice of flight service and now this had happened. I am very very very impressed with the excellent service and amazing flight experience. The flight back was JE151. I still have my flight slip and the label is still attached to my bag. I also have pictures of my zip which I had found broken.<br> <br> I ask that you will see to this problem. I at least expect a discount on my next flight, or a refund on the value of my camera. If you cannot help me, I will see to another solution with higher steps.