Damaged luggage - 5 months later, still no help

In January 2021, Mango damaged my check in luggage. Myself & 5 other passengers went to complain. To date, the excuse is “I should have taken the insurance” ... FIVE PASSENGERS luggage was damaged by them on my flight alone. The worst part is that my late grandmother was the one who purchased the luggage & she passed in January 2021 (a sweet to the person who can figure out where I was going on said flight) ... It may mean nothing to Mango, but I am still angry & don’t even bother checking their prices when I travel locally. I’ll rather pay a few hundred more for KULULA or FLY SAFAIR & know that my luggage won’t be damaged. Than go for a cheap option that will intentionally put me through all of this. Your executives are too busy looting funds there by SAA & this is why your airline is in the *** that’s it’s in financially. You don’t care about customers at all... notice how late 1 of this SEO is all negative reviews