CUSTOMER SERVICES PATHETIC

MY HUSBAND BOOKED OUR FLIGHTS VIA THE WEBSITE, WHEN GOING TO PAY AT SHOPRITE MONEY MARKET, HE WAS TOLD THAT IS WAS A DIFFERENT AMOUNT AND THE CASHIER COULD NOT GIVE AN ACCOUNT AS TO WHAT HAPPENS TO THAT MONEY OR WHO RECEIVES IT!!!!!<br> WE HAVE BEEN PHONING THE CUSTOMER SERVICE CENTER SINCE SUNDAY EVENING BUT TO NO AVAIL, I PHONED THEM WELL BEFORE 9PM AND THEN TODAY I WAITED FOR 45MIN ON THE LINE AND ALL YOU HEAR IS THE AUTOMATED VOICE! NO ONE ANSWERS THE PHONE!<br> <br> NOW YOU TELL ME, WHO ARE WE SUPPOSE TO SPEAK TO WHEN WE HAVE QUERIES?? WHY DO YOU HAVE A CALL CENTER WHEN NO ONE IS PREPARED TO ANSWER THE PHONES????<br> <br> DO WE HAVE TO MAKE OUR BOOKING WITH ANOTHER AIRLINE? IS THAT IT, DON'T YOU NEED THE BUSINESS? <br> <br> THE OTHER PROBLEM I HAVE IS THAT WHEN MAKING THIS BOOKING IT DOESN'T TELL YOU THAT THERE ARE \OTHER FEES"INVOLVED WHEN PAYING AT THE MONEY MARKET"