Customer service

What a bad impression well done mango. Your team checking you in the worst I must say. All thanks to Payal rude, arrogant, unprofessional, abrupt and not friendly towards minors. So we flew in with kulula. Minors gets into the plane all well. Mango we get to boarding and we abruptly asked for the minors birth documents. Strangely. Has this rule regarding minors birth certificates not changed? Ok so we produce it. But the treatment outstanding from Ms Payal the customer behind me disgusted so badly. Normally company's place they best people infornt as there's a return service coming. The rate your company is moving with members like Ms Payal you will an efficient airline as you will only be flying empty seats. Well done kulula you way better than mango.