****py service

I am very angry customer.

I just got off a phone call with your consultant from the reversals department, Chantal, who could not even do a follow up on a matter I reported last Friday. I have 4 reversals due to me from Mango, one of which I haven't received. This has been a frustrating process and I've had it with the poor service from this airline. From the long phone calls to your call centre to the unserviced online website which got me here in the first place. I tried booking a flight online and right at the end of the process ( after filling in payment details,etc) it gave me an error message. I kept trying again and again, unaware that money is being deducted in my account while the flight in still not booked.

I will never, ever fly Mango again, under no circumstances.