Chewed Mango Pip

<p>I find Mango service shocking.</p> <p>On the 10 November 2016 I booked and paid for a ticket online, My flight ref PCPJVB on 11 December 2016 Durban/Capetown return. On 6December I decided to check my flight status. It said not paid!!<br />I phoned their call centre and spoke to Pumezamanzi who told me I had to email her proof of payment. I obtained from my bank full details of the payment made to them on 10 November 2016 and emailed them to her. On 8 December I again contacted her and she said that my booking was cancelled as their Finance Dept was not satisfied with my proof of payment!!!!!!</p> <p>At this stage I demanded to speak to her supervisor Akhona Nkwezi. He told me the Finance Dept want only my full bank statement!!!!</p> <p>I got that and sent it to him. Then he told me that the Finance Dept needs 48 hours to process that ( Despite the fact that they have had my money for A MONTH.)</p> <p>Now since Friday is their last working day of the week and i AM SUPPOSED TO FLY ON SUNDAY 11TH DECEMBER. WHAT AM I SUPPOSED TO DO??????</p> <p>DISGUSTING SERVICE AND INCOMPETANCE.</p>