Check in

I don't even know where to begin. But I am utterly disappointed and quite appalled.<br> I booked a ticket online and arranged wheelchair assist for my grandmother. <br> Everything was arranged.I even called the airline and was told everything will be arranged at the airport <br> when i got to the airport, i went to Mango's check in when i got there they sent me to 5 different places looks like No one seems to know where to get a wheelchair, finally being back at mango's check in they went on their system to see if i did book for wheelchair assistance, 5 min later her only response was they cant help me with a wheelchair,There is only 30 min left and will not be enough time.\it takes 5 min to get a wheelchair<br> another 10 min to get to my car and help my grandmother and another 5 min to get to check in with 10 min to spare"Clearly her maths needs brushing up and so do her customer service skills which are severely lacking. <br> A lady from a different airline helped us with a wheelchair and assistance.<br> Missing Our flight where as we where adequately early The only option given was to get a stand by flight<br> I am not amused Mango.<br> """