Be prepared to wait without being helped....

You know a company is in trouble when you phone them and wait on the line for 64 minutes.... We were issued vouchers because of Covid cancelations. We were told that it will be valid for 24 months. I now need to make a booking for October but can for the live of me not get hold of Mango in this regard. The only person I did get through to gave me a number to phone as a Mango guest, but Mango makes their guests wait for 64min. On a mobile phone 64min is as so expensive I could probably have paid the petrol to drive there already.....