Baggage vandalised and Credit Card de*****ed

Hi I am writing to Mango Airlines yet again after on Christmas Day being de*****ed on my Credit Card after giving my Credit Card details to a Mango Consultant on Christmas eve. However in October 2019 I flew with Mango from Durban to Lanseria and when I got to Lanseria found my bags were vandalized by Mango staff members. I have been in contact with Travel Start which I paid insurance for my flight. They advised that its Mango's staff that vandalized my bag so I must take it up with them. Its the 10th of Jan 2020. This is the last comms that I received from Guest Care Mango Airlines: Mango flight JE 612 on 21st Oct

From: Guest Care <***> Sent: Friday, 13 December 2019 16:30 To: Geneapril, Kurt K <***> Subject: RE: Claim for goods ****** out of my baggage on a Mango flight JE 612 on 21 October

Good Day

That you for the reply.

We are not able to assist.

Kind Regards

Guest Care Team Tel: ***or *** *** www.flymango.com www.gorewards-flymango.com

So who would I need to speak to because I have received absolutely nothing from Travel Start as well as Mango and guess what, I am the loser and these individuals continue to vandalize baggage and use our Credit Card details and de***** our accounts.