Baggage Tampering and THEFT!

I'm actually saddened to write this review as my overall flight experience was a pleasant one. On the 9 October 2019 I took a flight from OR Tambo airport to King Shaka Airport. Only on inspection the following day did I realise that my luggage bag had been tampered with. A VERY EXPENSIVE watch was taken from my bag, the leather watch case and certificate was thrown back in my bag and the watch obviously taken. Now trying to get someone on the call centre to report the problem was near impossible, held on for over 15 minutes with no answer. Secondly, I sent an online query for a call back, to date no one has called me. I'm utterly disappointed in the non existent customer service from Mango. I need to point out that this watch was worth just over R15 000! Needless to say I doubt I'll ever see that watch again but a thorough investigation needs to be done and video footage reviewed! It seems this issue isn't isolated as a family member also expressed the same sentiments as he had a watch ****** from his luggage bag a couple months ago as well. Now, this most likely happened at King Shaka airport as our baggage was delayed upon arrival for some time. I hope something is done about this serious issue!