1 reviews | Active since Jan 2017

01 Jan 2017, 14:02

Bad service

<p>I am so disappointed with the service. I booked a ticket online and made the payment via masterpass on the 20th of December 2016. I didn't receive any confirmation or anything. I sent an email which I then received the confirmation on the 23rd of December 2016. I arrived at OR Tambo airport on the 31st,when I was checking in for the flight was departing at 6:35 to Port elizabeth . I was told verbally that my booking was cancelled. No one had mentioned this to me till that moment. I was told that I would have to pay for another ticket, however for another flight because the flight I was supposed to board was full. I have never used mango before and honestly won't be using the airline again. I would also like a full refund for the ticket I bought, because I ended up using another airline.</p>

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