Bad experience and horrible service

<p>So as usual I am flying to Cape Town with a extra bag that I have paid for. This bag always contains electronic equipment which mango staff always tag with an orange tag I take it through security and I give it to the flight attendant which then gives it to the guys to put in the hold and I get it back when I get off the plane.</p> <p> </p> <p>This morning the lady and the very unhelpfull supivisor refused this and says this is not their policy.</p> <p> </p> <p>What has suddenly changed. Because every flight I do with you this is how we do it</p> <p> </p> <p>So mango you just lost a customer. My company does probably close to 50 flights a year. And i can send you all invoices.</p> <p> </p> <p>No wonder SAA is bankrupt.</p>