Bad Customer Service and no Empathy at all

<p>On Friday 30th of June 2017 I flew with Mango from CPT to Joburg to catch a connecting flight from Joburg to Amsterdam with KLM. My initial flight with Mango was going to depart at 19.30 but we ended having a delay of 51 minutes. Which resulted in me missing my flight to Amsterdam as I only arrived at 22.30 in Joburg and my flight to Amsterdam is 23.15. As a female and traveling alone I had no other choice then to stay at the airport as there were no other flights from Mango going back to CPT at that point of time. So the following day on 1 st of July I went to Mango at 6.00 in the morning and laid my case. The guy at the guest service and his supervisor ( I forgot to take their names) were stonecold by stating that they will not refund as a delay is a unforeseen circumstance. I said to them the only thing I want is to fly back to CPT as I have no one in Joburg. They were not even bending to meet me halfway and were strict by saying NO. So I had to BUY another ticket to CPT. Because of ththe mess up of Mango I missed my flight to Amsterdam and had to pay for a extra ticket to go back to CPT </p>