Bad customer service

<p>Dear Mango</p> <p> </p> <p>It is sad that you do not want my money.</p> <p> </p> <p>Kulula albeit more expensive is atleast a little for customer service focused.</p> <p> </p> <p>Booked a ticket, your SID failed - tried to make a card payment instead and guess what - also failed. Called your call centre, spoke to a lovely (sense the sarcasm) lady called Barbara who said my options where: go to the airport and make payment....hmmmm....how about fixing your online service page instead? Heard of digitisation much? Or waiting for the card issue to be fixed? Erm, when will that be Barbara? I dont know.....</p> <p> </p> <p>Come on Mango - up your game, fix your payment issue and hire some people that can actually provide some customer service.</p> <p> </p> <p>Shanelle</p>