Bad attitude and no feedback from Mango

Good day,<br> <br> I am Jean Claude. With a heavy heart and a lot of amertume I would like to bring my dissatisfaction to Mango airline attention. I have placed a booking for my sister on the 11 October 2015 and pay for the air ticket from JHB to CPT using the online banking channel. I have used the FNB connect to proceed with the payment via my cellphone of which the transaction was successful. <br> On the day of departure, I arrived at the airport to proceed with the check in. I couldn't believe what the operator was telling me, his bad attitude towards me and saying that I was taking chances and there were no ticket bought even though I have showed the sms confirmation which I received along with the reference number. The embarrassment was just unbearable and spoil my day. I was left with no alternative but to purchase another ticket on the spot to ensure that my sister does not miss her flight. For further info, I can be contacted directly on my cell numbers: *** or *** . I have exhausted all avenues to get this matter settled amicably by Mango does not care and I have no feedback since. And the reference was MZBWRK . My voucher no. is ***.